IELTS Speaking Test Samples with Answers 2023 (UAE) Cue Card: Talk about a complaint you made that was resolved to your satisfaction
Cue Card: Talk about a complaint you made that was resolved to your satisfaction Sample Answer
Speaking Test Samples with answers 2023 Part 1, UAE: First Sample Answers.
Speaking Test Samples with answers 2023 Part 1, UAE: 2nd Sample Answers.
Question: What is your full name?
Answer: My full name is ..........
Question: Where do you work?
Answer: I work as a large language model at Google AI.
Question: Do you like your work, and why?
Answer: Yes, I really enjoy my work. I like the challenge of learning new things and using my knowledge to help people. I also enjoy the creativity involved in generating different kinds of text formats.
Question: What would you like to change or to add in your workplace?
Answer: I would like to have more opportunities to collaborate with other people on creative projects. I also think it would be great to have more opportunities to learn about different cultures and languages.
Question: Do you like going to bed late at night?
Answer: No, I don't really like going to bed late at night. I find that I'm more productive and creative when I get a good night's sleep.
Question: If you go to bed late, what do you do before bedtime?
Answer: If I go to bed late, I usually read or watch a movie. I try to avoid using electronic devices before bed, as the blue light emitted from these devices can interfere with sleep.
Question: How do you feel the next day after having a late night?
Answer: The next day after having a late night, I usually feel tired and sluggish. I'm also not as productive or creative.
Question: What is your most productive part of the day?
Answer: My most productive part of the day is the morning. I find that I'm most focused and creative in the morning hours.
Question: Was this the same for you as a child?
Answer: Yess, I was always a morning person as a child. I would wake up early in the morning and start playing or doing my homework. I was never a night owl.
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Speaking Test Samples with Answers 2023 Part 2, Cue Card: Talk about a complaint you made that was resolved to your satisfaction 1st Sample Answer
Talk about a complaint you made that was resolved to your satisfaction. You should say
- when it was
- where it was
- what you complained about and to whom
and explain how it was resolved to your satisfaction.
Sample Answer: Alright, here's a sample response for the IELTS Part 2 question about a complaint I made that was resolved to my satisfaction: A few months ago, I had an experience with a faulty laptop that needed to be resolved. It happened at the electronics store where I had purchased the laptop, and the incident took place approximately six months after I bought the device. The store is a well-known electronics retail chain located in a shopping mall near my place. I had chosen this particular store because of their reputation for good customer service and a wide range of electronic products. The issue with the laptop arose when I noticed that it would frequently shut down unexpectedly, even with a full battery charge. This problem became increasingly frustrating as it started interfering with my work and daily tasks. Concerned about the malfunction, I decided to address the issue and make a complaint to the store's customer service department. I approached the store manager and explained the situation, providing them with all the necessary details, such as the purchase date, the specific problem with the laptop, and the troubleshooting steps I had already attempted. The store manager was very attentive and understanding of my situation. They apologized for the inconvenience caused and assured me that they would take immediate action to resolve the problem. They offered me two options: either getting a replacement laptop or having the current one sent for repairs free of charge. Since I needed a functional laptop quickly, I opted for the replacement. To my satisfaction, the store manager not only arranged for a new laptop but also allowed me to upgrade to a higher model at no additional cost. This gesture pleasantly surprised me, and it showed the store's commitment to ensuring customer satisfaction. Within a couple of days, I received the new laptop, and it worked flawlessly. The issue was completely resolved, and I was relieved to have a fully functioning laptop again. The whole process was smooth and hassle-free, thanks to the prompt and effective response from the store's customer service team. In conclusion, my complaint about the faulty laptop was addressed to my satisfaction by the electronics store. They were responsive, understanding, and provided a favorable solution by offering a replacement with an upgrade. I was pleased with how efficiently they handled the situation, making me feel valued as a customer. This experience reinforced my trust in the store and their commitment to ensuring customer happiness.
Speaking Test Samples with Answers 2023 Part 2, Cue Card: Talk about a complaint you made that was resolved to your satisfaction, 2nd Sample Answer:
Talk about a complaint you made that was resolved to your satisfaction. You should say
- when it was
- where it was
- what you complained about and to whom
and explain how it was resolved to your satisfaction.
Sure, I can talk about a complaint that I made that was resolved to my satisfaction.
- When: This happened a few months ago.
- Where: I was at a restaurant in my city.
- What: I complained about the food. I ordered a steak, and it was overcooked and dry.
- To whom: I spoke to the waiter, and he took my complaint to the manager.
- How it was resolved: The manager apologized for the inconvenience and offered me a free dessert. He also said that he would speak to the chef about the steak. I was satisfied with the resolution, and I left the restaurant feeling happy.
I was happy with the way that my complaint was resolved because the manager was understanding and took my complaint seriously. He also offered me a free dessert, which was a nice gesture. I felt that my complaint was heard and that the restaurant was willing to make things right. I think it's important to be able to complain effectively. If you're not happy with something, you should speak up. You may not always get what you want, but at least you'll have a chance to be heard.